Strathcona County: The County Office is not accessible to the public at this time.

Strathcona County Crisis Contact Numbers & Support:

If you’re stressed about money, groceries, relationships, parenting or not sure where to start:

Call: 780-464-4044

Family and Community Service call line is open. 

Our hours are:

Monday & Friday: 8:30 a.m. to 4:30 p.m.

Tuesday, Wednesday & Thursday: 8:30 a.m. to 8 p.m.

Fort Saskatchewan County Family and Community Support Services: 

If you are feeling stressed, overwhelmed, or you just need to talk. Whatever your situation, we will support you and connect you with free resources:

Call: 780-992-6281

Family and Community Support Services call line is open. 

Our hours are: 

Monday - Friday: 8:00 a.m. to 4:30 p.m.

Need Help now?

Mental Health Help Line – Alberta Health Services

Alberta Mental Health Help Line provides:

  • confidential, anonymous service
  • information about mental health programs and services
  • 24 hour, 7 days a week

Call 24/7: 877-303-2642

24-hour supports:

  • Call 9-1-1 if you need immediate emergency help.
  • Call 2-1-1 for information and referral to community, social, health and related government services in Alberta. 
  • Alberta Health Services Help in Tough Times - resources and services available to help you or someone you know

Alberta Health Services Access 24/7

Adult addiction and mental health crisis and central intake
Alberta Health Services Children and Mental Health Crisis/Mobile Response Team
Alberta Health Services Mental Health Helpline
information and referrals
Alberta Children’s Services Child Abuse Hotline
Alberta Health Services Addiction Help Line
information and referrals
Alberta Supports Emergency Income Support Contact Centre
Bullying Help Line
Canadian Mental Health Association (CMHA) Distress Line
Canadian Mental Health Association (CMHA)Rural Distress Line
A Safe Place
Family violence crisis line and shelter
Family Violence Information Line
Health Link Alberta
Kids Help Phone
R.C.M.P. Complaints Line
Sexual Assault Centre of Edmonton
support and information line
Strathcona County Elder Abuse Line


Cyberbullying help:, an initiative of the Canadian Centre for Child Protection, is intended to provide information to youth who have been negatively impacted by a sexual picture/video being shared by peers.

Our Mental Health Programs

Doctor’s Referral Needed

Please note, our PCN focuses on primary care, so we do not provide ongoing services and treatment.

Young woman with hands under chin, contemplating while looking forward in unfocused manner

The SPPCN Mental Health (MH) Program offers a variety of free services that require a referral from a doctor, typically your family doctor.

  1. Visit your family doctor
    • If you do not have a family doctor, you can find one or alternatively try to get a referral from a doctor at a walk-in clinic if necessary. 
  2. Get a Mental Health Program Referral. 
    • Upon receiving a referral, we offer:
      • initial assessments
      • treatment plans
      • system navigational assistance 
  3. Ages we serve: 
    • Our mental health clinicians can provide services to children (pre-school & up), adolescents, adults, and seniors. 
    • Our PCN’s Mental Health Program also offers one-time adult psychiatric consultation-only services at the request of a family doctor and at the discretion of our mental health clinicians.

Our Team and How it Works

Mental Health Navigators and Behavioural Health Consultants (BHCs), who are typically registered social workers, are the first point of contact for patients referred by SPPCN family doctors. Mental Health Navigators conduct an initial telephone screening and seek to connect patients with PCN and/or community-based services that will best fit the patient’s need(s). We have Mental Health Clinicians on our PCN team who can provide care through one-on-one appointments or group therapy classes. 

Group Options:

In addition to one-on-one patient support, we also offer free group therapy classes. Check back often to see what may be available. 

We maintain waitlists for our group options, so if you have a referral from your doctor and are interested in one of our group options, please call us (780.410.8000). To successfully be placed on a waitlist, you must also be screened by one of our mental health clinicians.

Group programs we typically offer: 

Community Supports

Strathcona County Community Supports

Learn more about online and in-person programming & workshops for parents & caregiversyouthfamiliescounselling and support services

Fort Saskatchewan Mental Health and Well-Being Services

FCSS offers short term, preventative mental health services that help to support individuals build resiliency and connect to community services.

Community Supports